What this service covers
- Misted double-glazed units
- Cracked or broken sealed units
- Safety-glass identification
- Obscure and patterned glass
- Glass thickness and makeup recording
- Window and door glazing
- Failed panes in otherwise serviceable frames
- Survey photos and measurements
Diagnose first. Repair second.
The important measurement is not simply the visible glass size. The replacement unit needs to suit the frame, bead and glazing system, and the glass specification may need to account for safety requirements or decorative features. Our survey records the dimensions and relevant specification before ordering.
Survey detail that helps get the repair right.
If the problem is actually a draught, water ingress or a window that no longer closes properly, glass replacement alone will not solve it. We can assess the frame, seals and hardware during the same visit so the quote reflects the real fault.
One repair or a whole property.
For properties with several failed units we can record each pane separately, keeping photographs and measurements linked to its room and window position.
Frequently asked questions
Why is there condensation between my double-glazing panes?
Moisture between the panes commonly indicates that the sealed glass unit has failed and is no longer maintaining the sealed cavity as intended.
Do I need a whole new window if the glass is misted?
Not automatically. If the frame and hardware remain serviceable, the sealed glass unit can often be measured and replaced independently.
Can you replace obscure or patterned glass?
We can record the existing glass and pattern during the survey and source an appropriate replacement where available.
Do you replace glass in doors too?
Yes. We can survey glazed door panels and sealed units as well as windows, subject to the frame and glazing system being suitable for repair.
Related repair services
Window repairs
uPVC window hinges, handles, locks, mechanisms, seals and adjustment.
Explore service →02Door repairs
uPVC and composite door locks, gearboxes, hinges, cylinders and alignment.
Explore service →03Locks, handles & hinges
Fault finding and replacement of common window and door hardware.
Explore service →04Seals & draughts
Diagnosis of worn gaskets, poor compression and alignment-related draughts.
Explore service →05Total Restore
A repair-first overhaul for tired windows and doors with multiple faults.
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